Bed & Breakfast FAQ

Reservations

ARE ADVANCED RESERVATIONS REQUIRED?
  Advance reservations are required to insure property availability.

Deposits

WHAT IS THE REQUIRED DEPOSIT?
  We require a full deposit for stays of 1 week. If you are staying multiple weeks we require 50% deposit with the balance due 8 weeks before arrival. On line booking is not set up for this so you should call us at 207 596 0041 for a reservation of multiple weeks

Payment Methods

WHAT IS THE PREFERRED METHOD OF PAYMENT?
  Our preferred method of payment is by credit card. We accept MC or VISA.

Cancellations

WHAT IS THE CANCELLATION POLICY?
   WE UNDERSTAND THAT EVERYONE HAS A REASON TO CANCEL BE IT HEALTH, INJURY, TRAVEL ISSUES, ETC AND WE DO UNDERSTAND BUT WE WILL ONLY GIVE REFUNDS ACCORDING TO THIS POLICY.There is an 8% service charge for any refunds. A refund will occur if the cancellation is 6 weeks before arrival(8 weeks in cottages)minus the 8% service charge. If cancellation is inside 6 weeks of arrival(8 weeks for cottages) a refund will occur if the space is refilled minus the 8% service charge. There is no refund for a cancellation within 2 days of arrival at the B&B and Fish&Maine.

DO YOU HAVE A GROUP BOOKING POLICY
  OUR GROUP BOOKING POLICY IS FOR STAYS OF 3 WEEKS OR MORE OR 3 ROOMS OR MORE AND IS AS FOLLOWS.
8% SERVICE CHARGE FOR ALL REFUNDS. 100% PAYMENT UP FRONT. IF CANCELLATION IS OUTSIDE 8 WEEKS OF ARRIVAL WE WILL REFUND 50% OF YOUR MONEY WITH THE OTHER 50% REFUNDED IF WE REFILL THE SPACE.

Refunds

Other

ARE SHEETS AND TOWELS INCLUDED?
  Yes sheets and towels are supplied at Shining Sails and the Inn at Fish & Maine. All paper products are also supplied.

ARE THERE ANY DISCOUNTS AT SHINING SAILS?
  Yes there is for guests who rebook with us for the next year before they depart the Island. Mostly for week long stays but not always. This does require a $200/wk non refundable deposit.

DO YOU HAVE A MINIMUM STAY?
  Yes we normally have a 2 night minimum but we will book guests into 1 night if it can butt up against another reservation. Also in the fringe season we will often do it but probably not on a Saturday night. For 1 night reservations please call us at 207 596 0041 or email info@Shiningsails.com With 1 night stays there is an additional $10 charge.

WHAT IS INCLUDED WITH CONTINENTAL BREAKFAST AT SHINING SAILS?
  We serve an ample continental breakfast that includes coffee(ground fresh from Monhegan Coffee Roasters), tea, juice, fresh fruit, homemade muffins baked everyday, bagels, cold and hot cereal, and hard boiled eggs when the hens are laying.